“Zukunftswerkstatt” on Helpdesks and Support Structures

Evaluation and quality assurance pose a variety of challenges to actors from practice, science, admin­istration and beyond. The “Zukunfts­werkstatt” on Helpdesks and Support Structures explored possibilities with which evaluations and evaluation actors can be supported in a need-based and timely manner. It did pre­liminary conceptual work regarding the question of how support structures for planning and conducting different types of evaluation can be established. Additionally, different formats of a helpdesk were piloted. During its term the “Zukunfts­werkstatt” invited collaboration and cooperation and incorporated ideas from science and practice.